Frequently Asked Questions

Tracing agents specialise in finding the current address for your subject. Use cases include locating your debtors, getting an up to date address to serve legal documents and reconnecting with old customers, friends or family.

For our desktop tracing service, if we can’t find a new address or confirm the current address for your subject, you don’t pay. In the rare event of this happening, your payment will be refunded in full.

A trace is regarded as positive when we either find a new address, or confirm the current address for your subject.

A trading style of STA International Limited, we have over 20 years experience in tracing our clients’ gone-away subjects.

We provide regular and bulk tracing services to numerous letting agents and solicitors. To enquire about discounts that are available for bulk and repeat traces, please contact us on 01622 528 544 or email us at [email protected]

As part of leading UK debt collection agency, STA International, we do offer trace and collect services. We’ll trace your subject to their current address and then attempt to collect the debt owed to you. Contact us for more information on this service.