Expertise
We’ve been tracing your gone away subjects for over 20 years. Our expert trace team are fully trained and recognise the importance of Treating Customers Fairly.
Accuracy
We pride ourselves on the accuracy of our tracing services – resulting in just 0.1% of mail being returned following a positive trace.
No hidden costs
Unlike other tracing companies, our price includes address details and (where available) verified phone numbers, email addresses and CCJ and bankruptcy information
Investment
We constantly invest in the latest datasets, meaning that we can provide the most up to date address possible for your subjects.
Retrace guarantee
For your peace of mind, we offer a free retrace within 90 days of a positive trace.
Frequently Asked Questions
For our desktop tracing service, if we can’t find a new address or confirm the current address for your subject, you don’t pay. In the rare event of this happening, your payment will be refunded in full.
A trace is regarded as positive when we either find a new address, or confirm the current address for your subject.
A trading style of STA International Limited, we have over 20 years experience in tracing our clients’ gone-away subjects.
We provide regular and bulk tracing services to numerous letting agents and solicitors. To enquire about discounts that are available for bulk and repeat traces, please contact us on 01622 528 544 or email us at [email protected]
As part of leading UK debt collection agency, STA International, we do offer trace and collect services. We’ll trace your subject to their current address and then attempt to collect the debt owed to you. Contact us for more information on this service.