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Contact Us2021-05-17T10:47:39+01:00
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Frequently Asked Questions

What does ‘no trace, no fee’ mean?2021-03-08T15:40:06+00:00

For our desktop tracing service, if we can’t find a new address or confirm the current address for your subject, you don’t pay. In the rare event of this happening, your payment will be refunded in full.

What counts as a positive trace?2021-04-23T15:46:20+01:00

A trace is regarded as positive when we either find a new address, or confirm the current address for your subject.

Who are UK Tracing?2021-05-06T16:25:11+01:00

A trading style of STA International Limited, we have over 20 years experience in tracing our clients’ gone-away subjects.

Can I place multiple files to be traced?2021-05-06T16:24:58+01:00

Yes, when purchasing your service, you can specify the quantity required and upload a CSV or Excel file with the details requested. Click here to get started.

Do you offer a trace and collect service?2021-05-06T16:24:45+01:00

As part of leading UK debt collection agency, STA International, we do offer trace and collect. We’ll trace your subject to their current address and then attempt to collect the debt owed to you. Contact us for more information on this service.

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