Frequently Asked Questions
What is a tracing agent?David Thomas2021-11-03T13:13:39+00:00
Tracing agents specialise in finding the current address for your subject. Use cases include locating your debtors, getting an up to date address to serve legal documents and reconnecting with old customers, friends or family.
What does ‘no trace, no fee’ mean?David Thomas2021-03-08T15:40:06+00:00
For our desktop tracing service, if we can’t find a new address or confirm the current address for your subject, you don’t pay. In the rare event of this happening, your payment will be refunded in full.
What counts as a positive trace?David Thomas2021-04-23T15:46:20+01:00
A trace is regarded as positive when we either find a new address, or confirm the current address for your subject.