Customer Tracing
No trace, no fee customer reconnection and database update services
Maintaining accurate and up-to-date customer information is vital to the success of your business. Whether you’re reconnecting with inactive customers or updating your customer database to remain compliant, we provide professional services tailored to your unique requirements.
Perfect for banks, insurance companies, and pension providers. utility companies, debt recovery agencies and debt consolidation companies and more.
No trace, no fee
Pay only for successful traces. If we don’t locate the individual, you don’t pay, it’s that simple.
Fast turnaround
Receive verified results in as little as 24-48 hours, so you can act quickly.
Expert accuracy
We combine cutting-edge data sources with expert analysis, boasting a 99.9% accuracy rate.
Comprehensive details
Each report includes verified addresses, phone numbers, and email (where available) – giving you all the tools you need to make contact.
Ethical & Compliant
Your reputation matters to us. All traces are conducted legally, ethically, and in compliance with data protection laws.
How it works

Submit your request

We conduct the search

Receive verified results
We work closely with you to locate customers, update their details, and facilitate re-engagement. By employing ethical and industry best practices, we ensure that every interaction reflects your company’s values and commitment to customer care.
Data verification: We thoroughly cross-reference and verify customer information to ensure your records are accurate and complete.
Compliance focused: Our methods align with regulatory standards such as GDPR, safeguarding your organisation and your customers.
Our approach to customer reconnection

Protect your reputation
It is not enough to merely trace your subject-you need to know that we have done so legally and ethically. UK Tracing is acutely aware of your reputation, so we always act within the permissible legal and ethical boundaries. Compliance is as vital to us as it is to you and cutting corners never pays in the long-term.
We prioritise data privacy and adhere strictly to all relevant regulations. Our services comply fully with the UK Data Protection Act (DPA) and GDPR, ensuring that personal information is managed with the highest standards of security and confidentiality.

Don't just take our word for it..
Trustindex verifies that the original source of the review is Google. I regurlary need to trace people who own rented property to serve legal notices on them and generally we can only use the land registry for this task. The problem is that the LR relies on people updating it when they move and many don't. We now use uktracing and already the results have save my clients time and money. Excellent service and very quick turnaround. Not sure why we didnt do this years ago! Richard JohnsonTrustindex verifies that the original source of the review is Google. Prompt and professional service. Thank you. BigWilsTrustindex verifies that the original source of the review is Google. I felt reassured by the money back promise "no trace - no fee". I had a result the next morning. Very happy. Alex AnglesTrustindex verifies that the original source of the review is Google. Absolutely 1st class service. Information that I needed was provided within 24hrs. Highly recommend. Will definitely use them again if needed. beverley HutchinsonTrustindex verifies that the original source of the review is Google. Amazing service, came back within a few hours Alison JonesTrustindex verifies that the original source of the review is Google. Website is easy to navigate around and select the option required. The update provided was received very quickly and helped us proceed with a civil case. Thank you!!! 👍👍 Anna