Customer Tracing
No trace, no fee customer reconnection and database update services
Maintaining accurate and up-to-date customer information is vital to the success of your business. Whether you’re reconnecting with inactive customers or updating your customer database to remain compliant, we provide professional services tailored to your unique requirements.
Perfect for banks, insurance companies, and pension providers. utility companies, debt recovery agencies and debt consolidation companies and more.
No trace, no fee
Pay only for successful traces. If we don’t locate the individual, you don’t pay, it’s that simple.
Fast turnaround
Receive verified results in as little as 24-48 hours, so you can act quickly.
Expert accuracy
We combine cutting-edge data sources with expert analysis, boasting a 99.9% accuracy rate.
Comprehensive details
Each report includes verified addresses, phone numbers, and email (where available) – giving you all the tools you need to make contact.
Ethical & Compliant
Your reputation matters to us. All traces are conducted legally, ethically, and in compliance with data protection laws.
How it works
Submit your request
We conduct the search
Receive verified results
We work closely with you to locate customers, update their details, and facilitate re-engagement. By employing ethical and industry best practices, we ensure that every interaction reflects your company’s values and commitment to customer care.
Data verification: We thoroughly cross-reference and verify customer information to ensure your records are accurate and complete.
Compliance focused: Our methods align with regulatory standards such as GDPR, safeguarding your organisation and your customers.
Our approach to customer reconnection
Protect your reputation
It is not enough to merely trace your subject-you need to know that we have done so legally and ethically. UK Tracing is acutely aware of your reputation, so we always act within the permissible legal and ethical boundaries. Compliance is as vital to us as it is to you and cutting corners never pays in the long-term.
We prioritise data privacy and adhere strictly to all relevant regulations. Our services comply fully with the UK Data Protection Act (DPA) and GDPR, ensuring that personal information is managed with the highest standards of security and confidentiality.
Don't just take our word for it..
Trustindex verifies that the original source of the review is Google. Quick and efficient and very helpful when I wanted a report updating.Posted on SueejTrustindex verifies that the original source of the review is Google. Extremely Quick, efficient and fair. Highly recommend!Posted on Patricia CarvalhoTrustindex verifies that the original source of the review is Google. UK Tracing offer great service to my company and at a great price point.Posted on Miller SAPTech LtdTrustindex verifies that the original source of the review is Google. Yesterday I spoke to a very nice person Cyris at Uk Tracing in retrieving a forwarding address. Cyris was very friendly and helpful and within 24hrs received a positive Email with the address details. I highly recommend UK Tracing and will no doubt use them again. Excellent service from Cyris and the team. Iqbal AdamPosted on Iqbal AdamTrustindex verifies that the original source of the review is Google. I am amazed at how quickly UK Tracing have been able to assist with my search for a debtor. Less than 24 hrs!!! Well done to the team who by the way are very personable.Posted on Lynda BladesTrustindex verifies that the original source of the review is Google. I am really pleased with the speed and efficiency of tracing a tenant who left owing money. UK tracing were very good at communicating with me.Posted on Rosie GidlowTrustindex verifies that the original source of the review is Google. Excellent fast servicePosted on Joanne LaidlerTrustindex verifies that the original source of the review is Google. I tried all the usual Directory enquiries / 192.com routes but the info that came back was as much as 25 years old, so was effectively useless. I found these guys and thought "What the heck, it's only £30 so give it a shot". I wasn't expecting anything, but exactly as they promised I just received the full details, address, CCJs, etc. Fabulous, absolutely delighted with this service. Fast and super efficient, no nonsense. Does exactly what it says on the tin. Many thanks guys.Posted on Dan MurphyTrustindex verifies that the original source of the review is Google. The contact details (address, phone number and email address) of the person I wished to trace were confirmed within 24 hoursPosted on mike whitakerTrustindex verifies that the original source of the review is Google. Amazing service, got the results I required literally the next day! Would 100% recommend to use this service!Posted on jaymee cleary